Explain it
Customers should understand the product before they are asked to buy it.
About Window Warriors
The business is built around the customer, not the sales script.
Window Warriors is a female-owned North East company with a simple belief: people deserve clear information, a considered design and a price they can understand.
Why Window Warriors exists
We are on a mission to stamp out pressure selling.
Too many people are faced with long sales appointments, inflated starting prices and a string of so-called discounts designed to make them sign before they have had time to think.
A homeowner recently told us that a well-known competitor had offered them 20% off if they agreed to the quotation by 5pm that day. Think about that. The product, fitting costs and work involved had not suddenly become 20% cheaper for a few hours.
That is not transparent pricing. It is a deadline created to pressure someone into making a major decision before they can properly consider it.
Window Warriors was set up to do the opposite. We give honest advice, explain the choices and provide a clear supplied-and-fitted quotation based on the work your home actually needs.
There is no price that suddenly drops because you said no, no fake deadline and no pressure to make a decision at the kitchen table. We give the fairest price we responsibly can from the start, then give you the space to decide.
Built different. Built for the people behind the door.Not simply a slogan. It is the reason the company was created.
What built different means
A fair quotation should not depend on how good someone is at saying no.
Our prices are not created to leave room for a salesperson to negotiate. They are worked out from the product, specification, fitting and finishing required for the job.
We will explain where money is being spent, what is included and what still needs to be confirmed at survey. We do not promise that the cheapest option is always the right one, but we will never recommend extra work simply to make the quotation bigger.
If something can be repaired, adjusted or approached more sensibly, we will say so. If we need to check a detail with the manufacturer before giving an answer, we will say that too.
What guides the company
Four promises that can be tested.
Price it honestly
Explain what is included. Stop and confirm anything that cannot be priced responsibly.
Write it down
The agreed design, specification, price and payment terms belong in the quotation.
Give back
1% of every completed installation goes to North Tees and Hartlepool Together.
Confidence without the sales pitch
Protection and proof you can check.
We name the products, explain the paperwork and link you to public feedback. The protection that applies to your installation is confirmed in writing.
Assure registered
Qualifying replacement window and door work is registered through the Assure Competent Person Scheme.
Insurance-backed where applicable
Qualifying domestic work receives the relevant insurance-backed protection, with the terms explained before order.
Finance available
Available finance routes are explained accurately and remain subject to status and lender approval.
Genuine Google feedback
Read reviews on our public profile rather than relying on anonymous website claims.
Read Google reviewsWhere we work
Local coverage without pretending everywhere is local.
Our core area covers Teesside, Tyneside, Wearside, County Durham and selected parts of North Yorkshire. If a postcode is outside the practical installation area, we will tell you early.
TeessideYarmStocktonMiddlesbroughHartlepoolDurhamNewcastleSunderlandYorkMaltonNorth YorkshireSurrounding areas
Products and registration
Recognised systems, clearly named.
Start with information
Browse door specials or speak to a real person.
Both routes lead to the same thing: a clear specification and a quotation you can assess without pressure.